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Terms and conditions
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Terms and Conditions of Golden Genie Casino
1. Introduction
These Terms and Conditions (the "Agreement") govern your use of Golden Genie Casino's online services, including but not limited to, its website, mobile site, and any other services provided by Golden Genie LTD ("Golden Genie", the "Casino" or "we"). By accessing, browsing, or using our Services, you agree to be bound by these Terms and Conditions. If you do not accept all of the terms and conditions contained herein, please exit the website immediately.
2. Definitions
In this Agreement, the following definitions apply:
- "Account": a user account created with us for participating in online gaming services.
- "Services": our casino games, bonuses, promotions, rewards programs, customer support, and other services offered on our website or mobile site.
- "We/Us" or "Golden Genie": Golden Genie LTD, the owner and operator of this Casino.
3. Eligibility
You must be at least 18 years old to access or use our Services (or such higher age as required by local law). If you are a resident of any jurisdiction where online gaming is prohibited, you may not participate in our Services.
4. Account Registration
To create an Account with us, you will need to provide certain personal information and follow the registration procedure on our website or mobile site. You must ensure that all information provided by you is accurate and complete.
5. Bonus Policy
- All bonuses offered by Golden Genie are subject to change without prior notice.
- To receive a bonus, you may be required to make a minimum deposit specified in the promotion details.
- Bonuses will only be credited to your Account after meeting all wagering requirements as stipulated in the applicable promotion.
6. Wagering Requirements
You must fulfill the wagering requirements for each promotional offer before you can withdraw any winnings derived from the bonus funds received. Any balance remaining following successful completion of these requirements shall revert back to your initial deposit or other non-bonus balance, whichever is greater.
7. Withdrawal Policy
- We reserve the right to request identification documentation from players requesting withdrawals.
- All withdrawal requests are subject to a processing period prior to payout.
- You may only withdraw funds from an active gaming account with no outstanding bonus bets remaining.
8. Responsible Gaming and Deposit Limits
We support responsible gaming practices. You can set deposit limits or apply for self-exclusion through our customer service team. Failure to comply with these measures will result in limitations on your Account's functionality, including but not limited to, game access restrictions and suspension of withdrawals.
9. Technical Requirements
To ensure smooth gameplay and proper functioning of the Services, you must provide a compatible device capable of running HTML5-enabled browsers, having an active internet connection at all times while accessing our website or mobile site.
10. Intellectual Property Rights
- All intellectual property rights associated with any material displayed on this Website are owned by Golden Genie.
- Any unauthorized use of such content constitutes copyright infringement and may result in legal action.
11. Liability Limitations
In no event shall Golden Genie be liable for consequential, punitive, or special damages arising from access to its Services, even if advised of the possibility.
12. Governing Law
These Terms are governed by and will be interpreted according to the laws of Curaçao.
13. Changes to these Terms
We reserve the right to modify these terms at any time without notice.
By accepting our offer or participating in the Services, you acknowledge that you have read, understood, and agree to abide by all provisions contained herein. If you do not wish to accept these Terms, please refrain from using the Website.
Please note that it is your sole responsibility to check local laws and ensure compliance when engaging with any online services offered through our platform.